Proactive Personnel are currently recruiting on behalf of a successful company based in Greater Manchester who, due to growth, are seeking an IT Support Technician to join their team. As the IT Support Technician, you will be reporting directly to the Head of Technical Support, providing support to customers.

The successful candidate will be assisting all customers with remote support, installation and training.

If you are seeking the opportunity to join an award winning company who have an aggressive growth plan for the next couple of years, then send your CV in for immediate consideration!

As an IT Support Technician for our client your duties will include;

* Handling day-to-day calls, emails and other communications from users requesting desktop and home support

* Assisting customers remotely, providing support, installation and training

* Remote problem solving and resolving tickets via traces, logs, and testing

* Diagnose and resolve software and hardware incidents,...

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