Linux Support Engineer

Paying up to £30k, depending on experience.

Support Engineer required by a high calibre IT Managed Service Provider (MSP), based in Manchester. This business, which operates as an IT Supplier to organisations in various industries is expanding and offers the chance for significant career progression, along with excellent training opportunities.

The role will require that you provide a high level of IT support for several prestigious clients of the business.

You'll have some solid experience in as a 2nd line analyst / engineer and will have a good level of competency in the following:

Duties & Accountabilities:
To provide 1st-3rd line support to a portfolio of prestigious clients. Monitor systems and identify performance issues proactively. Work within strict SLA timeframes and manage escalation of incidents within defined timelines. Identify problem trends and implement changes as required. Identify, design and plan ...

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